emergency room patient data

Using Data to Uncover and Correct Issues in the ER

Darcie Hammer, MD discusses how gathering and analyzing data insights can help fix problems that often arise in ER settings. Read a small transcript from the video below and then click to watch and hear more.

Video Transcript

Question: What difficulties do you face completing the three point process?

Darcie Hammer, MD: In an emergency department, you never know how many patients are coming in on any day. You try to staff based on what you’re expecting, but there can be large volume changes from day-to-day or week-to-week.

You never want a patient waiting, so you’re trying to find a way to get patients through the emergency room without waiting in the ER and get them back home.

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