creating a culture of safety

Developing a Culture of Safety to Enhance Healthcare Organizations

Stephanie Sargent, VP of Product Development and Quality, talks about why it’s critical that healthcare organizations put an emphasis on developing a culture of safety. Sargent offers insights into ways healthcare organizations can improve safety.

Read a small excerpt from the transcript of the video and click below to view and hear more.

Video Transcript

Stephanie Sargent: So, in my experience working with healthcare organizations and practices in general, communication is almost inevitably one of the most frequently contributing factors to serious safety events or adverse events.

Part of the communication problem is people feeling unsafe to speak up. In fact, there’s data that shows that 9-times-out-of-10, a professionals will see another professional making an error and yet they say nothing.

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