Improving the Patient Experience Benefits Both Patients and Providers
Stephanie Sargent, VP of Product Development and Quality at SE Healthcare, talks about improving the patient experience and enhancing safety and quality can impact a practice’s success and ability to grow.
Read a small excerpt from the transcript of the video and click below to view and hear more.
Stephanie Sargent: There’s consumerism associated with the patient experience. I can attest to my own personal experience that, when I moved to a new city, you do, you can go online and you can look at physician’s patient experience scores. That being the case, you know, people really do doctor shop.
It’s important more than ever in terms of how you’re paid, but also your reputation within the community.
For more videos from SE Healthcare on the latest topics impacting the healthcare field, subscribe to the SE Healthcare YouTube Channel.