Patient Experience Benchmarking

SE Healthcare Releases Specialty-Specific Benchmarking Feature for Patient Experience Platform

For Immediate Release
Contact: Susan Fancher
151 Meeting Street, Suite 350
Charleston, SC
Phone: 843-414-5090
Date: April 11, 2019

Charleston, SC – April 11, 2019 – This week, SE Healthcare launched a new specialty-specific benchmarking feature within its popular Patient Experience Platform. The new feature allows healthcare providers subscribed to the platform to view their patient experience survey results in comparison to SE database benchmarks for that same specialty.

The new specialty benchmarking feature is the latest in a series of SE Healthcare’s data analytics solutions. Recently, the company launched a Five-Star Reputation Management Tool, added patient experience tips, created a patient loyalty index and partnered with MUSC to make it possible for platform users to earn CME credits through SE’s Clinical Effectiveness Platform.

“Our clients’ satisfaction is of utmost importance to us, and we are excited to bring them this new, valuable feature to empower them to enhance the patient experience and more easily achieve their business goals,” said Dr. Phillip Schauer, president and board member of SE Healthcare.

Specialty benchmarking is critical as research shows that medical specialties vary in performance. This brings additional credibility to the data by allowing practices to compare their results directly to their peers. The addition of specialty benchmarking brings the total number of benchmarking options within the Patient Experience Platform to four choices.

The SE Healthcare team is continuously developing additional new features and functions designed to further enhance product offerings to empower healthcare providers.

SE Healthcare’s Physician Empowerment™ Suite provides healthcare providers the means to leverage key performance metrics that support enhanced reimbursement, boost providers and the practice’s reputation and improve operational performance.


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