Careers

Careers

SE Healthcare has exciting opportunities available to join our team. Our products and solutions are Empowering Healthcare Organizations to enhance quality and safety, improve their reputation, eliminate risk, and increase revenue through enhanced reimbursement. We are driven by our goal to help make the healthcare environment a safer and higher quality experience.

Current Openings

Account Executive / Customer Support

SE Healthcare is hiring for the role of Account Executive. This role will be responsible for managing and enhancing existing customer relationships, as well as assisting with uncovering new business opportunities. The candidate selected for this role will have a direct impact on the preservation and expansion of SE’s customer base.
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Overview:

SE Healthcare is hiring for the role of Account Executive. This role will be responsible for managing and enhancing existing customer relationships, as well as assisting with uncovering new business opportunities. The candidate selected for this role will have a direct impact on the preservation and expansion of SE’s customer base.

The ideal candidate brings both sales and customer service experience to the role, as well as the ability to perform effective demos of a software product for both onboarding and sales/upselling purposes.

Responsibilities:

  • Provide customer support and resolve customer concerns
  • Assist new clients with onboarding and setup
  • Answer questions from clients and others via phone and email
  • Perform demos of the software platform to prospective clients
  • Assist with the creation and implementation of client retention and upselling strategies
  • Provide assistance to both customer support and sales teams
  • Identify and assess client needs to achieve satisfaction and offer additional solutions and products

Requirements:

  • 3+ years combined experience in inside sales and customer services roles (*must have a mix of both)
  • Excellent communication/presentation skills
  • Ability to multi-task and handle multiple projects simultaneously
  • Proficiency in the use of computer technology
  • Exceptional organizational skills

Who We Are:

  • The SE Healthcare team has been at the forefront of improving safety and quality in healthcare for over 10 years. From the smallest practices to the largest health care systems, our proven tools and strategies help healthcare organizations Mitigate Risk, Improve Reputation, and build the foundation to Enhance Reimbursement negotiations.
  • Our team is comprised of nationally and internationally renowned physicians, legal and risk management thought leaders, healthcare consultants, and experienced business professionals. Each of our team members is passionate about working with our clients to help them succeed and drive growth necessary to compete in today’s market by enhancing both their safety and quality.

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