In today’s healthcare environment, three common concerns face providers from the smallest one-person practice to the largest of health systems. At SE Healthcare, we refer to these common concerns as the Three R’s. You know them as Risk, Reputation, and Reimbursement. Navigating these Three R’s can be a tricky prospect for providers. That’s where we come in.
The Physician Empowerment Suite, a set of specialty-specific survey platforms and tools created to enhance operational performance, is designed to help providers navigate around the Three R’s smoothly, creating the ability to mitigate risk, enhance reputation, and provide direction to help enhance your ability to negotiate higher reimbursement from payors.
So, just how does the PES help providers with the Three R’s?
Our survey platforms go beyond census and claims data, which can be inaccurate, and really dig down deep to provide you with actionable insights into the patient experience and the effectiveness of your team. These insights can lead to an enhanced bottom line and a pristine reputation. The PES is comprised of three parts:
The platforms and tools available within the PES were developed under the direction of respected physicians, legal experts, and risk management thought leaders. The approach is proactive rather than reactive, which can save providers hundreds of thousands of dollars by avoiding costly legal battles and creating the ability to negotiate more effectively to avoid missing out on higher reimbursement.
Is your team following proper procedures, avoiding mistakes, and creating an optimal patient-centric atmosphere? Failing to do so can lead to malpractice lawsuits and a decrease in the number of patients visiting your office. The Patient Experience Platform and The Clinical Effectiveness Platform help uncover areas of concern and allow you to immediately set forth a course of corrective action.
Word of mouth travels fast. A bad reputation can make or break your practice, and failing to maintain a solid understanding of the experience you create for your patients can have devastating effects. By analyzing the data provided to you through The Patient Experience Platform, which is displayed for you in an easy-to-navigate dashboard, you can develop a detailed understanding of the changes required of your practice to create a more patient-centric environment.
Enhancing performance and creating a stellar reputation for your hospital or practice is essential in allowing you to optimize reimbursements from payor negotiations. The Physician Empowerment Suite provides you with tools to help make it happen.
The SE team is here to support you throughout the process to make sure you achieve optimal results. It all kicks off with a brief 15-minute orientation call to discuss the best way to set up your new account and answer any questions you may have about the onboarding process. Whether you are using the Patient Experience Platform or the Clinical Effectiveness Platform, you’ll kick things off with a 15-minute call with one of our knowledgeable team members to discuss the onboarding process and how to be most effectiveness in your use of the PES.
Our support doesn’t end there. As a subscriber to the Physician Empowerment Suite, you’ll have access to continued support from our team. Just give us a call or send us an email during regular business hours, and we will be there to help!